We purchased our Retsel grain mill in February of 2013 after much research and deliberation. Since it was a decent investment we wanted a grain mill that would not only work well but would also last for years. After seeing several bad reviews about the grain mill itself and also about the company’s poor customer service we were skeptical but we decided to take a chance since we were able to get all of the features that we wanted and it was in our price range. We knew we wanted a mill that came with stones as well as steel burrs should we ever decide to grind more than just flours and cornmeal. We also wanted a flywheel should we decide to motorize the mill. Being made in the USA was also a big perk.
Since we paid via money order we were able to get 20% off of our order including the cost of shipping. Our mill arrived within 30 days of cleared payment as customer service stated it would and was very well packed. The only assembly required was attaching the flywheel and handle to the mill and bolting the whole thing to the countertop.
The first time we used the mill we were pleasantly surprised by how easy the wheel was to turn as some reviews had stated that the handle was rather hard to turn. Using a fingertip tight setting on the adjustment knob we are able to grind a cup of flour suitable for bread making in about 10 minutes.
All in all we are very happy we took a chance on Retsel as they make a very solid product we expect to have for years. We love our grain mill and would recommend a Little Ark to anyone looking for a good, sturdy hand powered grain mill made in the USA.
Disclaimer: I have no affiliation with any of the companies mentioned in this post, all products were purchased by me, all opinions are my own.